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Wastewater Fees
What is wastewater?
Wastewater is the used water that drains out from a buildings plumbing (laundry, sink, toilet, bath, etc.) and is then collected and conveyed to the regional facility for treatment.
The regional wastewater treatment plant is vital to protecting public health and the environment. The treatment plant removes human waste, chemicals, grease, and other contaminants that are put in our sanitary sewer system. The water goes through a series of mechanical, biological, and chemical processes before being released into the Willamette River. Discharging clean, healthy water into the river is essential to communities downstream that rely on the river for drinking water.
All properties connected to the public wastewater system pay wastewater fees. Eugene provides local wastewater collection services, and the Metropolitan Wastewater Management Commission (MWMC), a partnership of Lane County and the cities of Eugene and Springfield, operates the regional wastewater collection and treatment facilities (Eugene Code 6.401-6.471).
Billing Agent
The City of Eugene adopts and administers the stormwater and wastewater service fees. The Eugene Water and Electric Board (EWEB) acts only as the City's billing agent per City Charter. To start or stop service, questions about water or electric fees, or if you have general billing questions please contact EWEB.
Select a heading below for additional information about wastewater.
What Are Wastewater User Fees
MWMC’s regional wastewater rates are necessary to fund the operation and maintenance of the existing wastewater treatment facilities and implement planned capital improvement projects. The regional wastewater facilities were designed in the late 1970s to serve the community for 20 years.
In 2004, the MWMC adopted a Facilities Plan that identifies cost-effective solutions for the region’s wastewater needs projected through 2025. The MWMC is investing in significant improvements to provide capacity for community growth, avoid raw sewage overflows caused by rainy weather, and meet new, more stringent regulatory requirements to protect the Willamette River. Both user fees and systems development charges will provide resources to support these investments.
Maintenance and Improvements
The regional wastewater program is complemented by local collection systems and pump stations maintained by the cities of Eugene and Springfield. The local wastewater user fees is necessary to maintain current operating service levels while also funding necessary capital improvements. Both cities are committed to funding capital improvements that will reduce the amount of water entering the collection system during peak wet weather periods.
How The Fees Are Used
Local and regional wastewater fees pay for the collection and conveyance of wastewater through nearly 850 miles of wastewater lines and for the operation and maintenance of wastewater treatment facilities:
- Operate and maintain 31 pump stations (27 local, 4 regional)
- Inspect/clean almost 390 miles of wastewater lines
- Treat over 12 billion gallons of wastewater per year
- Conduct more than 28,000 water quality tests
- Process 2,500 dry tons of biosolids
- Meet water quality regulations to protect the environment
- Invest in capital improvements
Wastewater Monthly Fee Schedule
Rates effective July 2023 to June 30, 2024 (FY24)
Customers pay a combined fee which includes a basic MWMC (regional) flat charge per month and a flow-based fee, calculated on the amount of water used and customer category.
The City of Eugene adopts and administers the stormwater and wastewater service fees. EWEB acts only as the City’s billing agent per City Charter.
Basic Monthly Fee
A basic MWMC (regional) charge of $15.16 per month.
Flow-based Monthly Fee Schedule
The flow-based fee is the combination of City of Eugene and MWMC (regional) wastewater service rates per 1,000 gallons (1 kgal) of water used. Customer categories are based upon the strength and characteristics of wastewater discharged to the public sewer system.
| Residential |
| Commercial | /Industrial | Customers |
|
Service Category | All Residential Customers | Low Strength 400* | Medium Strength 800* | High Strength 1,200* | Very High Strength 1,600* | Super High Strength >1,600* |
MWMC | $3.016 | $4.055 | $5.906 | $8.381 | $10.863 | $13.339 |
City of Eugene | $3.020 | $3.020 | $3.020 | $3.020 | $3.020 | $3.020 |
Total | $6.036 | $7.075 | $8.926 | $11.401 | $13.883 | $16.359 |
*Combined biochemical oxygen demand and suspended solids in milligrams per liter mg/L
Wastewater Bills Vary Summer to Winter
Eugene uses a flow-based averaging procedure that acknowledges that some of the water used during summer months (May—November) may not enter the wastewater system. Wastewater charges for these months are based on the previous winter’s average monthly use or on the actual water used, whichever is less. Wastewater charges on bills issued during the winter months (December—April) are based on actual water meter readings.
Typical Residential Monthly Bill | |
---|---|
Basic Charge (Regional) | $15.16 |
Flow-based Charge (Regional) | $15.08 ($3.016 x 5 kgal) |
Total Regional Fee | $30.24 |
Flow-based Fee (City) | $15.10 ($3.020 x 5 kgal) |
Total Monthly Fee (Regional and City) | $45.34 |
Assumes 5,000 gallons monthly usage. Calculated using rates effective July 2023 to June 2024. |
FY25 Wastewater Monthly Fee Schedule
Future rates effective beginning July 2024 (FY25)
The total wastewater fees for FY25 have not been finalized. The local portion (City) of the fee has been already been adopted but the regional portion (MWMC) of the fee will not be determined until Spring 2024.
Local Wastewater User Fees
The City Manager approved an increase to local wastewater user fees by 6%, effective July 1, 2024. The new local flow-based fee for the City portion of the fee will be $3.201 per 1,000 gallons of water used.
FY24 and FY25 Admin Order 58-23-20-F Wastewater User Fees
Regional Wastewater User Fees
The Metropolitan Wastewater Management Commission (MWMC) has not adopted the regional portion of the fee at this time. Please check back in Spring of 2024 or visit http://www.mwmcpartners.org for information regarding future increases.
Contact Us
-
Monthly Fees
Public Works Administration
Wastewater Billing Customer ServicePh: 541-682-4900
Fax: 541-682-6826
Ph: 541-685-7000